Privacy Policy

PURPOSE OF POLICY

Westec is committed to protecting your personal information and being transparent about what information we hold about you.

Using personal information allows us to develop a better understanding of our customers and in turn to provide you with relevant information about the equipment we supply.

The purpose of this policy is to give you a clear explanation about how we have collected and use the information from you directly.

We collect, hold and use your information in accordance with all applicable laws concerning the protection of personal information. This policy explains:

What information we may have about you

Over nearly thirty years we have collected information from telephone directories and available individual company websites and business websites such as LinkedIn.

We collect various types of information and in a number of ways:

we’ll store personal information you give us such as your name, email address, postal address, telephone number. We will also store a record of your purchases Information about your interactions with us

Data Protection law recognises that certain categories of personal information are more sensitive such as health information, race, religious beliefs and political opinions. We do not collect this type of information about any of our customers.

Information about how we keep your personal information secure, how we maintain it for and your rights to be able to access it. If you have any queries about this policy, please contact me data@westec.co.uk

WHO ARE WESTEC

Westec Office Equipment (later shortened to Westec) was started in February 1990 mainly supplying Xerox wide format plan copiers.

INFORMATION COLLECTION

Contract purposes

When you make a purchase or enquiry we need to process and store your data so we remember who you are in future.

MARKETING COMMUNICATIONS

We aim to communicate with you about the equipment we have that might be of interest or that you find relevant. To do this we use electronic data that we have stored about you, such as what enquiries you have made in the past as well as any preferences you may have told us about like AppleMac or PC.

We use our legitimate organisational interest as the legal basis for communications by email and in some cases post. In the case of email, you have the right to opt out of receiving them. You can use the contact details at the end of this policy. We may also contact you about our work by telephone.

OTHER PROCESSING ACTIVITIES

We may analyse data we hold about you in order to identify and prevent fraud.

In order to improve our website, we may analyse information about how you use it and the content that you interact with.

In all cases, we always keep your rights and interests at the forefront to ensure they are not overridden by your own interests or fundamental rights and freedoms. You have the right to object to any of this processing at any time. If you wish to do this, please use the contact details at the end of this policy. Please bear in mind that if you object this may affect our ability to carry out tasks above that are for your benefit.

THIRD PARTIES

We do not pass on ANY information to third parties.

YOUR DEBIT AND CREDIT CARD AND BANK INFORMATION

If you use your credit or debit card to purchase from us, we will ensure that this is carried out securely and in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). This also to Bank transaction etc.

MAINTAINING YOUR PERSONAL INFORMATION

We store your personal information indefinitely such that for any subsequent purchases you make we are able to link them back to a single unique record that we hold for you on our electronic system. Any objections you make to any processing of your data will be stored against your record on our system so that we can comply with your requests.

SECURITY OF YOUR PERSONAL INFORMATION

We have in place safeguards to keep your personal information as secure as possible.

YOUR RIGHTS TO YOUR PERSONAL INFORMATION

You have a right to request a copy of the personal information that we hold about you and to have any inaccuracies in this data corrected. Please use the contact details at the end of this policy if you would like to exercise this right.

CONTACT DETAILS AND FURTHER INFORMATION

Please get in touch with us if you have any questions about any aspect of this privacy policy, and in particular if you would like to object to any processing of your personal information that we carry out for our legitimate organisational interests.

Westec

1 Commerce House

Dawlish Business Park

Dawlish, Devon. EX7 0NH.

data@westec.co.uk