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Website terms and conditions of use.
IMPORTANT LEGAL NOTICE
Attention: This legal notice applies to the entire contents of this site under the domain name and any correspondence by email between us and you. Please read these terms carefully before using this site.
Using this site indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use this site.
This notice is issued by Westec.
The following words and expressions shall have the following meaning unless the context otherwise requires:
Includes, without limitation: using this site as part of advertising which may result in revenue generation or personal gain, selling goods to a third party and copying, reproducing, distributing, publishing, transferring, licensing, selling, commercially exploiting or duplicating any element of this site whatsoever;
Means Westec a company whose registered office is at Westec, 1 Commerce House, Dawlish Business Park, Dawlish, Devon, EX7 0NH.
2.1 You may access all areas of this site without registering your details with us.
2.2 By accessing any part of this site, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the site immediately.
2.3 The company may revise this legal notice at any time by updating this posting. You should check this page from time to time to review then current legal notice because it is binding on you. Certain provision of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages of this site.
3.1 You are permitted to print and download extracts from this site for your use on the following basis:
3.1.1 No documents or related graphics on this site are modified in any way;
3.1.2 No graphics on this site are used separately from accompanying text;
3.1.3 The companies copyright and trademark notices and this permission notice appear in all copies.
3.2 Subject to clause 3.1, no part of this site may be reproduced or stored in any other site or included in any public or private electronic retrieval system or service without the company’s prior written permission.
3.3 Any rights not expressly granted in these terms are reserved.
3.4 You must not visit or use the site for commercial gain.
4. Service Access
4.1 While the company endeavours to ensure that this site is normally available 24 hours a day, the company shall not be liable if for any reason the site is unavailable at any time for any period.
4.2 Access to this site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the company’s control.
5. Visitor material and conduct
5.2 You are prohibited from posting or transmitting to or from this Site any material:
5.2.1 That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
5.2.2 For which you have not obtained all necessary licenses and/or approvals; or
5.2.3 Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the United Kingdom or any other country in the world; or
5.2.4 Which is technically harmful (including, without limitation, computer viruses, logic bombs, trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
5.3 You may not misuse the site (including, without limitation, by hacking).
5.4 The site contains robot exclusion headers. Third parties may license information on the site to the company. You agree that you do not use any robot, spider, scraper or other automated means to access the site for any purpose without our express written permission. Additionally, you agree that you will not: (i) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (ii) copy from the site without the prior express written permission of the company and the appropriate third party, as applicable; (iii) interfere or attempt to interfere with the proper working of the site or any activities conducted on the site; or (iv) bypass our robot exclusion headers or the measures we may use to prevent or restrict access to the site. We do not authorise you to extract or re-utilise substantial parts of our site or to make systematic and repeated extractions or re-utilisation of a substantial part of our site.
5.5 The company shall fully co-operate with any law enforcement authorities or court order requesting or directing the company to disclose the identity or locate anyone posting any material in breach of clauses 5.1, 5.2, 5.3 or 5.4.
6. Links to and from other websites
6.1 Links to third party websites on this site are provided solely for your convenience. If you use these links, after you leave the site. The company has not reviewed all of these third-party websites and does not control and is not responsible for these websites or their content or availability. The company, therefore, does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this site, you do so at your own risk.
6.2 You must seek and obtain the written consent of the company before creating any link to this site. All authorised links to this site must be to the home page of this site and make it clear that this site and its content are distinct from the website containing the link.
7. Information contained on this site
7.1 While the company endeavours to ensure that the information on this site is correct, the company does not warrant the accuracy and completeness of the material on this site. The company may make changes to the material on this site or described in it, at any time without notice. The material on this site may be out of date, and the company makes no commitment to update such material.
7.2 The material on this site is provided “as is”, without any conditions, warranties or other terms of any kind. According, to the maximum, extended permitted by law, the company provides you with this site on the basis that the company excludes all representations, warranties and conditions and other terms (including without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which for this legal notice might have effect in relation to this site.
8.1 The company, any other party (whether or not involved in creating, producing, maintaining or delivering this site) and any of the companies group of companies and the officers, directors, employees, shareholders or agents, exclude all liability and responsibility for any amount or kind of loss or damage that may result to your or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this site in any way or in connection with the use, inability to use or the results of use of this site, any websites linked to this site or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing of this site or you downloading any material from this site or any websites linked to this site.
8.2 Nothing in this legal notice shall exclude or limit the company’s liability for:
8.2.1 Death or personal injury caused by the companies negligence; or
8.2.2 Fraudulent misrepresentation; or
8.2.3 Any liability which cannot be excluded or limited under applicable law, including without limitation all relevant consumer law.
8.3 If you use material on this site which results in the need for servicing, repair or correction, software or data, you assume all costs thereof.
9. CANCELLATION / CHANGE ORDER REQUESTS
Goods must be complete, unused, and in ‘as new’ condition (e.g if Buyer has opened the box to examine the product it must have been done so without damaging the box and packaging or damaging the product in any way) and must be re-packaged as received.
Goods must be returned to Seller’s Returns Department as per our Return Policy within seven (7) days from authorisation. We are unable to accept returns of un-wanted and non-faulty items after seven (7) days.
Any ‘free gifts’ with the products must also be returned.
We are unable to accept returns of the goods where a “special order” has been raised.
Items can be cancelled as long as the item has not shipped.
10. RETURN POLICY
The Seller strives to ensure you are completely satisfied with your purchase(s). Please check your order/receipt as soon as it arrives to ensure you have received the intended content(s), in the right conditions. Inform our Customer Support Centre of any apparent defect or apparent non-conformity within two (2) business days of your receipt.
Defects or damage must be reported to the Seller within 2 (two) working days from delivery. Please retain all damaged contents, original packaging materials and shipping boxes. This is a prerequisite for filing the claim(s). (Failure to do so can result in the denial of your claim and the refund or replacement of your purchase.)
Contact our Customer Support Centre by email or telephone with a description of the defective item(s)of the nonconformity, as well as the order or invoice number.
Our Customer Support Centre will then initiate the return process and arrange for a product replacement to be sent to you.
Please include a copy of your invoice, along with the returned item in its original packaging.
Our carrier will contact you to agree a day/time a driver will come and pick up the package(s).
If necessary, Westec will reship your order to you ASAP. (Please note all items are subject to their availability.)
Returns of unwanted items
Returns cannot be accepted without prior authorisation from Seller and a returns number. The returns authorisation is only valid for seven (7) days. We will arrange collection by courier for you and the appropriate charges will be applied to your refund. Goods sent back to Seller without prior authorisation will be returned back to you and the extra delivery cost will be applied to your account.
A full refund of the cost of the goods is wholly conditional upon the above conditions being met and the refund authorised only after a full inspection of the goods by our Returns department to check for completeness and correct product return.
Goods received back complete as new and unused and in original box and packaging including all accessories and in a re-sellable condition: You will be refunded the full invoice amount less cost of delivery.
Goods received back complete as new and unused and in original box and packaging but with accessories missing: You will be refunded the full Invoice price – less delivery charges and cost of accessories.
Goods received back not in a re-sellable condition: We are unable to accept these back under the above terms and the goods will be returned back to you and the cost of delivery charged to your account.
Our Customer Care Centre is open from 09:00 till 17:00 local UK time, and attainable at the following number +44 (0)1626 888117.
Refunds will be processed within one to two working days.
11. Governing law and jurisdiction
This legal notice shall be covered by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.
This site is operated by:
Westec, 1 Commerce House, Dawlish Business Park, Dawlish, Devon, EX7 0NH, United Kingdom.
VAT Number: 568828279